The Review Said What?!? Strategies for Confronting Negative Online Reviews

2020 is starting out great for the BEAR Business Expansion and Retention Lunch & Learn Programs! CCEDC knows that the strong "engines" of our local economy are our existing businesses. Helping them stay in "know" learn strategies to help them grow is what our BEAR Program is all about. CCEDC organized the most recent BEAR lunch & learn was to assist local businesses on how to deal with less-than flattering feedback from online reviews. Presented by Dr. Emily Elsner Twesme owner and operator of Bright Business Consulting the program was held at the The Hive (formerly Deb's Cafe') in Lake Hallie, Wisconsin. Over 17 Business representatives attended discussed reviewing and addressing on-line negative feedback, importance of gathering information on what is being said online about their business and learned steps to implement a [...]